CAROLYN BAN  

Graduate School of Public and International Affairs  
University of Pittsburgh 

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To see the full list of my published research on various aspects of human resources and management reform in the United States, see my CV.  Since most research published in journals is easily accessible on-line, I have made available here only recent book chapters and the chapters of one book.  If you need help locating any of my other publications, please contact me directly.                    

• "Hiring in the Federal Government: Political and Technological Sources of Reform," in Norma Riccucci, ed. Public Personnel Management: Current Concerns, Future Challenges, 4th ed.  Longman, 2006.

• “The Changing Role of the Personnel Office,” in Steve Condrey, ed., Handbook of  Human Resource Management in Government, second edition, Jossey-Bass , 2005

Because this book is now out of print, I am making it available through this website:

How Do Public Managers Manage?  Bureaucratic Constraints, Organizational Culture, and the Potential for Reform, Jossey-Bass, 1995

• Front Matter
• Introduction: Bureaucratic Constraints, Administrative Coping Strategies, and the Potential for Reform
• Chapter 1: Varieties of Organization: Four Cases
• Chapter 2: The Different Roles of Public Managers
• Chapter 3: The Personnel Office: Friend or Foe?
• Chapter 4: The Labyrinth of the Hiring Process
• Chapter 5: Addressing Performance Problems
• Chapter 6: The Position Classification System: A Budgetary Control System in Disguise
• Chapter 7: Coping with Ceilings, Freezes, and Reductions in Force
• Conclusion: Loosening Constraints, and Changing Culture: The Potential for Reform
• Notes and References
• Index